Restaurant, American restaurant, Bar & grill, Diner, Family restaurant, Hamburger restaurant, Steak house, Traditional American restaurant
Located in Expressway Plaza, Applebee's Grill + Bar is a popular spot for families and friends looking to enjoy classic American comfort food in a casual atmosphere. With a diverse menu featuring hearty burgers, savory steaks, and delicious desserts, this diner caters to all tastes. Reviews highlight the upbeat service from staff members like Rita and Queen, who ensure a welcoming experience. Though some diners note inconsistencies with their orders, the restaurant's friendly vibe and affordable prices keep guests coming back for more. With outdoor seating and wheelchair accessibility, it’s an inviting choice for a relaxed meal any time of day.
Food & drink
Vibe
Cheeseburger
Sirloin steak
French fries
By owner
Street View
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This place has gone so far downhill.The experience I had tonight was terrible.My order was missing many ingredients and only had plain grilled chicken even though I paid for cheese sauce, bacon, and crispy onions.My mashed potatoes were also filled with uncooked potatoes.You could cut them with a knife.After calling the manager accused me of lying and goes “are you sure.” Clearly they need a new manager.He claimed her personally packed the order and saw the onions.Was he blind or hallucinating.He didn’t see crispy onions he saw French fries
Owner response
Katie – we are sorry to hear you had an unpleasant experience at our Staten Island Applebee’s and we’d like the chance to make your next visit a 5-star experience! Please copy and paste this link into your web browser so we can get just a little more info and we will have the Staten Island Applebee’s franchisee follow up with you: https://empli.fi/cs/ap78180617
This Applebee's is clean, they have awesome service great attitude and their food tasted amazing the desert was to die for and atmosphere of the place deserves more than 5 stars the setting is calm and collected, Rita was AMAZING, she was polite, she was quick and talkative and their manager John answered a lot questions he was also very polite to the group I LOVE YOU APPLEBEES GRILL & BAR
While staying in Staten Island for a week for work, I noticed Applebees was close to my hotel and was in my budget so I decided to give it a try.I sat at the bar as I was alone and also wanted to indulge in a few adult beverages.The bartender Queen was amazing! She was attentive, knowledgeable, funny, and made me feel welcomed.As a result, I came every night for a week for dinner.The atmosphere was chill, and the customer service exceeded my expectations.I also had a chance to be served by Anthony who also displayed great service.Thank you both for making my experience memorable.
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