Five Guys

Fast food restaurant, American restaurant, Hot dog restaurant, Hot dog stand, Restaurant

Located in the bustling Pergament Enterprises Mall, Five Guys serves up a satisfying fast food experience with a focus on mouth-watering burgers and fresh-cut fries. Diners can expect a casual atmosphere, ideal for lunch or dinner, and families will appreciate the kids’ menu and high chairs. While the food is beloved for its quality and variety of free toppings, some guests have noted service inconsistencies. Nonetheless, with a price range around $2 and a solid 4.2-star rating, it's worth popping in for a classic American bite!

Contact Info

  • Location: 2865 Richmond Ave, Staten Island, NY 10314
  • Located in: Pergament Enterprises Mall
  • Phone: (347) 695-3274
  • Price range: $$
Five Guys

Opening hours

  • Monday: 11 am-10 pm
  • Tuesday: 11 am-10 pm
  • Wednesday: 11 am-10 pm
  • Thursday: 11 am-10 pm
  • Friday: 11 am-10 pm
  • Saturday: 11 am-10 pm
  • Sunday: 11 am-10 pm

Other Business Hours

Delivery

  • Monday: 11 am-9:30 pm
  • Tuesday: 11 am-9:30 pm
  • Wednesday: 11 am-9:30 pm
  • Thursday: 11 am-9:30 pm
  • Friday: 11 am-9:30 pm
  • Saturday: 11 am-9:30 pm
  • Sunday: 11 am-9:30 pm

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • No-contact delivery
  • Delivery
  • Takeaway
  • Dine-in
  • Lunch
  • Dinner
  • Solo dining
  • Late-night food
  • Quick bite
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
  • Toilets
  • Casual
  • Groups
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Good for kids
  • High chairs
  • Kids' menu
  • Free parking lot
  • Plenty of parking
Five Guys Food & drink

Food & drink

Five Guys Vibe

Vibe

Five Guys Comfort food

Comfort food

Five Guys Cheeseburger

Cheeseburger

Five Guys Burger

Burger

Five Guys Peanuts

Peanuts

Five Guys By owner

By owner

Five Guys Street View

Street View

Menus and Prices

Five Guys menu prices 1

Menu 1

Five Guys menu prices 2

Menu 2

Five Guys menu prices 3

Menu 3

Five Guys menu prices 4

Menu 4

Five Guys menu prices 5

Menu 5

Add Your Review

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Reviews

The service attitude is very poor and the treatment is very racially charged.
It's outrageous for everyone to play with their mobile phones at work.
If you don't want to go to work, go back and lie down as soon as possible.
If you continue like this, sooner or later you will be shut down.


TERRIBLE experience walking into this Five Guys.
Before even walking into the store I see fog from smoke inside then I walk in and smell burnt fries.
I then walked to the pickup location and waited for the employee to finish his task before asking for my order.
While waiting I'm watching this guy struggle to open a paper bag and then throws it from frustration, tries again with another bag and it rips when he picks it up.
Then he pushes all the pick up orders to the side with more force than necessary for no reason at all.
Finally he gets it on the third try and puts the greasy bag inside a bigger bag.
The customer before me was even shaking his head in disbelief.
I then tell him after he hands someone else their order I am here for a pickup and he just looks at me and says nothing.
I wait some more and watch this guy work aggravated walking left to right huffin and puffin trying to figure out what he was doing last.
Not sure if this was from the smoke filling up the store, being aggravated or just from years of using his employee discount so I decide to ask a different employee to just give me my food.
The first employee bursts out that he needs fries for my order while the trays containing fries had plenty of fries.
I respond you could of easily just said so before.
I then tell him to just put the fries in the bag since its that simple and he then takes a handful of fries and throws in into my bag and tells me "Take this and don't come back here".
I respond Did I do something to you? Another employee comes to calm him down and he starts shouting "you're too impatient." Took more time and energy to do his job the wrong way than the right way.
I asked both employees once.
The actions of this employee was beyond belief.
Even while walking away he was still yelling from across the store with the store full of people including children.
I've gone through the process of picking up food plenty of times including at this location and I never had a problem before this.
Buddy was having a bad day and took it out on me.
If you see this guy turn around and walk out it not worth dealing with psychos making your food.


Burgers cool, service cool, atmosphere and vibes cool.
$70 for 3 cheeseburgers,2 shakes,hotdog and fries not so cool


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