Applebee's Grill + Bar

Name: Applebee's Grill + Bar
Address: 3426 W Illinois Ave, Dallas, Texas, 75211, US
Telephone: (214) 339-8115
Price range: $$
Rating: 3.80

Restaurant, American restaurant, Bar & grill, Diner, Family restaurant, Hamburger restaurant, Steak house, Traditional American restaurant

Location: 3426 W Illinois Ave, Dallas, TX 75211, United States
Located in: FAMSA
Phone: (214) 339-8115
Price: $$

Opening hours

Sunday: 11 am-1 am
Monday: 11 am-1 am
Tuesday: 11 am-1 am
Wednesday: 11 am-2 am
Thursday: 11 am-2 am
Friday: 11 am-2 am
Saturday: 11 am-2 am

Food & drink

Vibe

Blue Lagoon

Margarita

By owner

Street View

Menus and Prices

Add Your Review

Reviews

Very understaffed, only one server for whole restaurant.
The manager on duty didn't appear to be assisting her at all.
The server asked if we needed an extra plate for my great grandson's.
Advised yes, but she never brought one to us to use.
Son in law requested a refill on his tea and took over 5 minutes to get it.
Do not feel it was the server's fault but rather management not helping out.

Owner response

Lyn, we are known for attentive service with delicious food, but it sounds like you didn’t receive that experience.
Please copy and paste this link into your web browser so we can get just a little more info and we will have the Dallas Applebee’s franchisee follow up with you: https://empli.fi/cs/ap80361826

The Service provide by our waiter Jay was incredible he was calm and patient and didn’t mind if we added things to our order.
The managers mistreatment toward him was terrible as she was very rude to our waiter and our table.
She took away his confidence as he barely introduced himself to us.
He is incredible and she needs to be demoted to a server and reevaluate how she treats people.

Owner response

Thank you Daniel for taking the time to leave us a review although we’re sorry we failed to meet your expectations.
Please copy and paste this link into your web browser so we can get just a little more info and we will have the Dallas Applebee’s franchisee follow up with you: https://empli.fi/cs/ap80756946

I went there with my friend exited to try something on the menu, however it took about half an hour to be seated.
And when seated it took about 40 minutes just to get some water.
The only thing that I could hear was the workers complaining.
Nothing was handled properly.
Spoke to the manager there and this is the 1st time i was not offered any type of compensation, just asked if she could get us anything while we waited. Really disappointed in the experience, even when the restaurant wasn't even packed.
I would not recommend. Maybe a diffrent location.
But not this one.

Owner response

Johnny, we are so sorry to hear about your visit with us.
Letting our guests down is never our intention.
We'd like the chance to learn a few more details and follow up with you in the next few days.
Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap80756936