Mexican restaurant, Latin American restaurant
Wow.This used to be a nostalgic childhood favorite of mine.I ranted and raved about it to my staff before I placed a group order for my employees, and received some cold, sad "asada" tacos, 3 orders instead of 2 and a shredded beef, on cold damp corn tortillas that were immediately falling apart when touched, and 2 burritos that looked like a flauta they were so thin.My tacos had maybe a tablespoon of meat per taco.Super disappointing!
The reason for a 1 star review is because I literally tried to call and place an order here and each time I’d call, someone would pick up the phone and hang up on me! I’ve never tried the food here so I was excited to try something new.I have also had a customer from where I work recommend this restaurant.Unfortunately, since I was unsuccessful at getting through more-less trying the food, I give this place a 1 star for POOR customer service! The least you could do, even if you’re busy is not answer or answer and ask your customer to please hold.
Owner response
Latisha: we are sorry for your experience. You were not being hung up on--our phone has been having issues and I think that is what you were experiencing. We hope you will try us again--we think that we finally have our phone fixed.
When I noticed 👮🏼♂️👮🏽buying lunch here, I figured it must be good.They probably hit a lot of joints while on the job.The chorizo burrito was delicious and the ranchero platter even better.Conveniently close
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