615 Crumpy’s

My first visit was pretty good.
No problem.
Second visit was okay.
Each time spent between $30-$50.
My next visit, they were training a young lady that had NO clue what she as doing! Kept people on hold forever(including me so I went in)! People’s food sat on the counter forever before she realized she had to give them their order.
My order sat there for over an hour as well.
When I finally asked about my food they realized it had been up the whole time and the old man didn’t want to redo my order.
Now who wants to eat COLD fish.
He was thought it was better to refund me my money than to make me happy and redo my order.
I was fuming! Like a lot of others have said, this is the worst customer service ever! They won’t be there long, and they will never see another penny from me! I have so much to say but I’m pretty sure there isn’t enough space on here.

My husband and I first time visiting this spot.
On the positive note, the fried green tomatoes was good to me. The fish was just okay but I did like the bun. My husband wings were dry.
Worse of all was the wait time.
He told us 25mins but end up being a 2hr wait time 🤨

I just called the owner/ manager of the restaurant to tell him that I’m disappointed with the way the wings was cooked.
He requested a video/ pics that I made reference of.
He called me back and accused me of trying to tear his “ BLACK BUSINESS “ down and said that I did not get the wings from his place because his folks wouldn’t make chicken like that.
But, clearly, as you see in these screenshots, I took a picture of my wings that I opened up when I got home as well as my bank transaction there and the pictures that I took while in there of the nostalgia Memphis decoration.
Also, I know the original owners In Memphis.
So I’m deeply disappointed with the services, food and the irrational accusations of me coming after him and his business.
I will be notifying Nick Richmond of this as well as the huge hot wing community in Memphis of the experience and accusations that were made instead of customer service to make it right.
0 STARS and look at the other reviews below me.
This speaks for itself! The man doesn’t seem to know how to take constructive criticism to become better.
Instead he’s in denial of bad services and bad food! I was told as a young child by older wise people, that you can’t tell a fool anything! They resist or makeup irrational things to justify their downfall.