Chicken restaurant, Caterer, Chicken wings restaurant, Fast food restaurant, Fried chicken takeaway, Meal delivery
I always loved and enjoyed going to Zaxby's.It's a great place for dining in and take out.They're always delivered by serving their customers and serving fresh food.Great customer service, Great food and clean environment.👌
Owner response
Thank you for your feedback! Any feedback you may have on what made this experience so great would be helpful to us, so feel free to add a comment if anything in particular stood out! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
As I've given up on any type of quality service from the University Blvd.local, I tried the location closest to my place of employment.I attempted to order online, didn't work.The young lady handled my order.I barely had a minute to sit and wait for my order, which came out very quickly.No problems with my gluten free requests. However....when I started to delve into my food, I immediately noticed 2 things: 1.The tomatoes were mushy, probably from being refrigerated.Refrigeration changes the texture of tomatoes, makes them mushy. 2.The remainder of the salad was lukewarm. I suspect the team preps salads for the rush hour push.I did come across 1 to 3 pieces of wilted lettuce.Cucumbers leach water once sliced.Keeping them in the refrigerator would present much better than what I received.Fast service is great, but not at the expense of compromising the quality customers expect and my $.
Owner response
Sorry Wanda for the negative experience.Please contact us at feedback.zaxbyslistens.com so we can correct the issue.Thank you
Ordered a house salad today and the lettuce was rotten and slimy.I called and was given a website to submit my picture too but it came back as undeliverable.I will never order a salad from this location again as this isn’t the first time I had a bad salad but never as bad as today.
Owner response
Kimberly, thank you for leaving us a review about Zaxby's.Please contact us at feedback.zaxbyslistens.com so we can improve.
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