Zaxbys Chicken Fingers & Buffalo Wings

Name: Zaxbys Chicken Fingers & Buffalo Wings
Address: 125 Hillcrest Pkwy, Chesapeake, Virginia, 23322, US
Telephone: (757) 204-7390
Price range: $$
Rating: 4.00

Chicken restaurant, Caterer, Chicken wings restaurant, Fast food restaurant, Fried chicken takeaway, Meal delivery

Zaxby's Chicken Fingers & Buffalo Wings, located in the Edinburgh East Shopping Center, is a go-to spot for chicken lovers seeking comfort food at a reasonable price. With a casual and trendy atmosphere, it's perfect for lunch or dinner, whether you're dining solo or with friends. The restaurant is known for its scrumptious buffalo wings and crispy chicken fingers, complemented by a variety of vegetarian options. While the friendly staff generally delivers excellent service, some diners have experienced occasional order mix-ups. With plenty of parking and convenient takeaway options, Zaxby's is ready to satisfy those craving a quick bite in Chesapeake.

Contact Info

Location: 125 Hillcrest Pkwy, Chesapeake, VA 23322
Located in: Edinburgh East Shopping Center
Phone: (757) 204-7390
Price range: $$

Opening hours

Monday: 10:30 am-9 pm
Tuesday: 10:30 am-9 pm
Wednesday: 10:30 am-9 pm
Thursday: 10:30 am-9 pm
Friday: 10:30 am-9 pm
Saturday: 10:30 am-9 pm
Sunday: 10:30 am-9 pm

Other Business Hours

Drive through

Monday: 10:30 am-9 pm
Tuesday: 10:30 am-9 pm
Wednesday: 10:30 am-9 pm
Thursday: 10:30 am-9 pm
Friday: 10:30 am-9 pm
Saturday: 10:30 am-9 pm
Sunday: 10:30 am-9 pm

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Kerbside pickup
Delivery
Drive-through
Takeaway
Dine-in

Lunch
Dinner
Solo dining

Comfort food
Quick bite
Small plates
Vegetarian options

Lunch
Dinner
Catering
Counter service
Dessert
Seating

Toilets

Casual
Trendy

Family friendly
Groups
Tourists
University students

Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Vibe

Street View

Menus and Prices

Zaxbys Chicken Fingers & Buffalo Wings menu prices 1

Menu 1

Zaxbys Chicken Fingers & Buffalo Wings menu prices 2

Menu 2

Zaxbys Chicken Fingers & Buffalo Wings menu prices 3

Menu 3

Add Your Review

Reviews

I’ve visited this fast food restaurant multiple times and have always been impressed by the friendly and helpful staff.
They truly make you feel welcome and provide excellent customer service.
However, despite their great attitude, my order has been incorrect on every visit.
It's a bit frustrating to have to check and correct my order each time.
I hope they can improve on this aspect because their service is top-notch otherwise.

Owner response

Karalyne, we appreciate you leaving us a review! Come see us again soon! We want to provide the best chicken, wings, and sandwiches, and salads! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.

It's been a while since I've come to this location because I feel like to can be kinda hit or miss.
A salad was calling my name tonight, tho.
And I'm glad I went! Even just before closing my salad still looked good and the customer service was A1.
Elly greeted me when I came in, answered my crazy questions and kept a smile on her face the whole time.
Happy and full.

Owner response

Much appreciated! 🐔 We hope to see you again soon for more delicious Zaxby's 😍 If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.

My husband went to pick up the food and noticed half of the order was missing upon returning home.
My husband called and the response after he let them know the situation was, "I'm sorry but we close at 8, can you come back...?" Is not a response anyone should hear.
Especially after driving nearly 30 minutes to and from to pick up an order.
And even if they didn't know that, that's poor customer service.
Mind you, I heard this conversation and was calm until that was said and, unfortunately, I was not as polite as I could have been.
But when calling the Guest Services line, it was a much better experience.
I understand it can be stressful, especially on weekends, but please, make sure the staff is properly trained on how to speak with guests.

Owner response

Alicia, we are sorry to hear you were not fully satisfied with your experience at our Zaxby's restaurant.
Please email us at guestexperience@missmgmtinc.com so we can make this right for you.