Chicken restaurant, Caterer, Chicken wings restaurant, Fast food restaurant, Fried chicken takeaway, Meal delivery
Zaxby's Chicken Fingers & Buffalo Wings is a casual spot where comfort food meets a trendy vibe. Located on Airport Service Rd S in Jacksonville, this fast food haven is popular for its speedy service and family-friendly atmosphere, making it perfect for a quick lunch or dinner. Expect a menu filled with delicious chicken fingers, flavorful wings, and a range of healthy options. Although service can be hit or miss, many diners rave about the delectable bites and welcoming staff. With easy dine-in and takeout options, it’s a go-to for busy families and college students alike.
Food & drink
Vibe
Fried chicken
Chicken fingers
Chicken sandwich
Chicken salad
Salads
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Normally, my experience would be good but our last visit was unpleasant.We ordered ahead and still had to wait an additional thirty-five minutes.The staff wasn't friendly and helpful.There were several people waiting for assistance and not enough staff attending. When we received the food, it was disappointing.We had the bogo free wings.The wings had feathers on them, and the food was cold.One order had boneless chicken mixed with traditional wings, which was not our request.We will not be returning to this location until there are improvements.
Owner response
April, we are sorry that your visit to Zaxby's let you down.Can you please contact us at feedback.zaxbyslistens.com We would love to learn how we can improve our experience.
2024 Update: So I came here after a long day in college and got something new for the first time: Wings and Thighs.The wait was decent not bad but not good either.The food was overall very decent.Sadly though like every other Zaxby's, the boneless wings was BAD AND BURNT.I do not know why its so hard to make..The chicken fingers was VERY GOOD and the fries was decent.Service is hard to rate since there was new people doing the staff and the service felt forced so its okay i guess. Food, ordering, and service were very great for being 6 pm on Saturday, BUT when I ordered my family's drinks, I was missing two which lost me $6, and their phone lines were too full that evening.
Owner response
Nasir, we are sorry that your visit to Zaxby's let you down.Can you please contact us at feedback.zaxbyslistens.com We would love to learn how we can earn 5 stars.
I stopped here on Friday on the way to Orlando from Savannah and the service was absolutely fantastic.Since the pandemic it’s almost impossible to go into any fast food restaurant and receive just ok service especially with younger employees on staff.The young man and young woman on the front counter Thursday, February 8, 2024 around 9pm are doing a awesome job for your establishment.Keep up the Great work.
Owner response
Thank you for the feedback! We are glad you enjoyed your visit to our Zaxby's.Come see us again soon! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
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