Restaurant
Food & drink
Vibe
Teriyaki
By owner
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•EMPLOYEE REVIEW• FOOD QUALITY REVIEW• 8/8/2024 Hello Yoshinoya Management, I’m going to cut right to the chase with my review.Attached are images for your review.KAYLA P as the recipe states and I was helped by a woman.She was rude & cannot hear apparently.I placed my order at the menu board then got to window she said they couldn’t hear me what did we order I said it again.I collected receipt in which it showed VEGGIES.I simply nicely told her I didn’t want veggies she rudely took it back.Order came back to me I took it home didn’t check it as I just got off work.I get home the veggies are just scrapped off my plate and the side of chicken I ordered was unbelievably shortly portioned for $5.59? What kinda of service is that? First I thought it was weird I wanted the teriyaki ribeye and she told me sorry we ran out we don’t have anymore steak.You need to make this right because that’s unacceptable.
Owner response
Thank you for reaching out and informing us about your experience.Our goal is to provide excellent food quality and service, so we’re extremely disappointed to hear that we fell short. We’d like to learn more about your recent experience, so we can address what items you received, what day this was on, and who helped you. We look forward to hearing from you soon! Your Friends, The Yoshinoya Team customerservice@yoshinoyaamerica.com
Coming here straight after visiting Japan, I can definitely see how they americanized this chain.Had to order the gyudon, and flavors definitely were similar as to the chains back in Japan. The rice was more dry though, but can be solved by ordering extra beef broth.Of course it can't completely replicate Japan's version, with the raw egg and green onions, but it's better than nothing and hope they open more locations in other states.
Best tasting food if you never tried it looks werid but so delicious I love I live in Sacramento it's hard to find this there and you definitely won't find it in the East coast not the best area but still very good
Owner response
Thank you so much for your positive review! We’re glad to hear that you enjoyed your experience at our Garden Grove location. We hope you have a great day and can’t wait to see you again soon! Your Friends, The Yoshinoya Team customerservice@yoshinoyaamerica.com
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