Whataburger

There are so many awful things I have to say about this place.
If I could give negative stars, I absolutely would.
My husband gets off late, so 9/10 times this is the only place open to get food on his way home.
I’m not sure who the manager of this shift is, but he needs to be fired.
He’s so rude & doesn’t run his shift well at all.
Our food used to be good.
They used to know our order every time it came up bc we were regulars, and then out of no where it started coming home either really sloppy & disgusting looking, wrong, or both.
We’ve had to call to complain so many times that the manager of this shift actually implied that we were trying to get free food.
I have had to wait 30 minutes in the drive through with a screaming toddler in the back seat while two people are inside twiddling their thumbs.
FOR MILKSHAKES.
& the guy gives me an attitude like I’m the problem.
I'm so tired of calling & complaining.
I can never get ahold of the general manager.
I’m just so over this place all together. I know I sound like a Karen, but I don’t think I’ve ever been so fed up with a fast food restaurant.

The staff was inviting and very pleasant.
The interior was extremely clean and the food was fantastic! Tamesha and Kylan were cheerful and very professional.
The food arrived quickly and was what I expected from Whataburger… delicious! This was the first time trying the jalapeno biscuit and I wasn’t disappointed.

Waited forty minutes for a what a chick n sandwich, 2 apple pies, a cookie and coke.
14.99.
Received a spicy chicken sandwich with wilted lettuce that was cold to touch! Called back and spoke to the manager who then told me I didn't wait 40 mins.
The receipt has the time the order was placed.
I didn't leave the drive thru until 12:10 am as I was pulled up after waiting in the line prior.
I was told the pies needed to cook for five minutes.
It was 20 before the order was brought outside.
He then told me he wasn't going to give me his name but he was the manager on duty and it was his fault because he was on the table.
He said just come back and tell them you spoke to Destiny! He was adamant I didn't know how long I had spent waiting for my food.
Just terrible customer service.
Terrible food quality.
Terrible experience overall!