Whataburger

I don’t know why this location can never get orders right! I order 5 meals, gave them more time than what the app said it would be ready by to pick it up because they always delay with orders and they still managed to mess up!! All our buns are basically over toasted when we didn’t ask for them to be toasted.
The meat looks like it was broken up and then they just added the pieces into the burger.
My large onion rings were missing and my daughter chicken fingers from her kids meal.
I informed them before I left that they were missing and they still only gave me a regular order of onions.
I’m from Texas have never had such a bad experience with Whataburger there when I would order food as I do here especially in this location.
This is not the first time I have order from this location and they have messed up with my order.
They are not even busy, most of the time the employees are just talking and doing nothing when I go to pick up my order.
Will definitely not go back to this location!

When was oil last changed in the deep fryer for the onion rings? The onion rings aren't burnt but cooked in dirty oil.
Look at the pics on the inside of the container that holds the onion rings.
The tasted bad as well.

As a kid I remember when Whataburger came out, and they were great.
We used to have them as a tradition on Christmas eve for many years.
Today I decided to give them another try, as it's been several years, and the last few times hadn't been great.
I had a coupon for a free double Chili Cheeseburger with the purchase of a medium fries and drink.
I ordered mine with jalapenos, for an extra 70 cents.
The bill after the coupon was $7.38.
I remember not that long back that was the regular price of the full meal, including the burger.
They took off $9.39 for the burger, so without the coupon this would have been over $17 for a single meal. There were about 3 people ahead of me waiting for food as I sat down.
The wait was just about 10 minutes for the food, but the burger they gave me didn't have any jalapenos on it, so add another couple of minutes to get them to notice me standing at the counter with food in my hands, and to actually give me a cup full of jalapenos.
Once I got everything assembled I was looking forward to a decent burger, but I can't say that's what I got.
Even with likely double the jalapenos of a normal order, and the chili on it it was bland.
I could sorta taste the chili, which wasn't good at all, but the most flavor came from the cheese slices.
The meat had nothing to add but texture, and with two patties it filling, but that's the best thing I can say about this burger. Now for the fries.
I ate about 6 or 7 long fries out of the pictured SOCALLED medium fries.
When they served them the container was on its side, had stuff flowing out like it appeared full, but the container was never opened up at the base so it was like a small envelope, instead of a medium sized container.
The staff is either to lazy to open the container properly, or more likely they're told to fill them this way to reduce serving sizes. Maybe I'll try them again in another few years, if they're still around.