Wendy's

Fae Treutel

Wendy's on Mogadore Rd is my go-to spot for a quick bite! 🌟

Their breakfast sandwiches hit the spot, especially paired with a cup of their surprisingly great coffee. I loved the cozy, casual atmosphere, perfect for a solo breakfast or a family lunch.

The drive-through is super convenient, and I appreciate the wheelchair-accessible features. Plus, the kids’ menu is a hit with my little ones!

Whether you're stopping by for a late-night snack or an afternoon meal, this Wendy's delivers consistently delicious food and friendly service. Will definitely be back! 🍔☕️

After waiting 15 minutes in line I had to wait another 15 minutes to get my food.
I decided to not use the mobile order this time because I was almost at the location when I decided to go.
3 employees were working, and I had 3 cars in front of me.
Still, a half hour to wait for food at Wendy's is ridiculous.
I had to actually park my car, go inside and confront the employees.
Upon asking for a refund I was told that it was company policy to NOT give refunds.
Really, in the 21st century this is the only location in the USA that doesn't offer a refund? Possibly for mobile orders, but I wasn't a mobile order.
The employee refused to give me a receipt, and the manager tried to explain to me their policy.
That is when another employee put the bag of food on the counter, which the manager quickly grab it.
Upon telling me the food is hot and ready to go, I agreed to take the food if it was hot.
To receive such a hassle over this was enough for me to write this review.
While I try to understand that they were in a shift change and there were only 3 employees with a manager, 30 minutes for "fast food" is just ridiculous.
I have learned my lesson though, do not go to this Wendy's.
Other locations are better, but this one either needs better management, more employers or be shut down completely.
Regardless of, I hope others have a better experience than I, but I doubt that will be true.
I will leave with this, go at your own risk.

I always order a ceaser salad sub grilled chicken for spicy chicken.
I've done this for over 10 years now.
And today I order it again and the guy says we can't do that, I know they can.
He doesn't apologize he doesn't even sound like he wants to work there.
He sounds very bored.
Doesn't smile at me and doesn't wish me a good day when he has me.my food.

It’s either closed or serving only mobile order 75% of the time I’ve gone during regular hours.
Usually 7-10pm.
Not sure why I keep trying.
Been this way since Covid.
I just go to McDonalds or Arby’s right next door which don’t have this issue.