Wendy's

Placed an order for delivery on 07/21/24 at 8:30 pm and when I received it I was missing 2 items from my order I called the store to let them know and the woman at first was nice, until I explained what I was missing she claimed she made them herself and that they were in the bag I told her I wasn't trying to cause any trouble I just wanted my 2 items that were missing and I'd come pick them up she again re-assured me that she made them and then hung up on me I work in fast food and I know how dashers can be but all she had to do was remake my 2 items but instead when I call back she answers then puts down the phone and proceeds to mock me to another employee idk how it's done at wendys but that's super Unprofessional especially when I'm literally spending money I earned, fast food is hard so if you cant handle customer service get a new job.
Either I get some type of refund or I get my items how hard is that definitely would not recommend this place atleast if you want good service

Stopped in for a shake to go, but there's a difference between an actual prepared shake that you can slurp through a straw and instead just getting soft serve ice cream in a cup! Good luck trying to enjoy that while trying to also drive!

**Update, they reached out because we placed an official complaint and their reply basically said "we are sorry to hear but we acknowledge it happen".
Even more reason not order from them again.
Just save yourself some stress and drive the extra 5 minutes to order food elsewhere.
**Ordered delivery and they didnt give us our two main entrees and when we called the store to see about coming to pick em up the manager refused to help, or even let us know what to do to get our money back.
We are at a loss of food and money, and they refused to answer our calls about it.
Horrible service and management.