Wendy's
Fast food restaurant, Hamburger restaurant, Restaurant
Located on Butler Street in Pittsburgh, Wendy's serves up classic fast food fare with a casual vibe. Known for its budget-friendly menu, this hamburger joint offers everything from hearty burgers to delicious vegetarian options, perfect for a quick bite any time of day. While the restaurant boasts wheelchair accessibility and convenient services like drive-through and delivery, recent reviews suggest a need for improved customer service and cleanliness. Hopefully, this location can refine its experience and better uphold the Wendy's tradition.
Contact Info
- Location: 4001 Butler St, Pittsburgh, PA 15201
- Phone: (412) 683-2959
- Price range: $
Opening hours
- Monday: 6:30 am-12 am
- Tuesday: 6:30 am-12 am
- Wednesday: 6:30 am-12 am
- Thursday: 6:30 am-12 am
- Friday: 6:30 am-12 am
- Saturday: 6:30 am-12 am
- Sunday: 6:30 am-12 am
Other Business Hours
Drive through
- Monday: 6:30 am-12 am
- Tuesday: 6:30 am-12 am
- Wednesday: 6:30 am-12 am
- Thursday: 6:30 am-12 am
- Friday: 6:30 am-12 am
- Saturday: 6:30 am-12 am
- Sunday: 6:30 am-12 am
Services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Delivery
- Drive-through
- Takeaway
- Dine-in
- Lunch
- Dinner
- Solo dining
- Coffee
- Late-night food
- Quick bite
- Vegetarian options
- Breakfast
- Lunch
- Dinner
- Counter service
- Dessert
- Seating
- Toilets
- Casual
- Family friendly
- Groups
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
- Good for kids
- High chairs
- Kids' menu
- Free of charge street parking
- Free parking lot
- Plenty of parking
Food & drink
Vibe
Chicken nugget
TenderCrisp
Comfort food
Baked potato
Cheeseburger
Poutine
Sandwich
Burger
French fries
By owner
Street View
Menus and Prices
Menu 1
Menu 2
Menu 3
Add Your Review
Reviews
This business is by far the worst place I've ever dined. I walked in and placed an order using the kiosk as suggested only to be asked if I was there for something after i began patiently waiting on my meal to be made. The young kid on the fryer was so disrespectful to other employees as well as the customers. The little boy started being disrespectful questioning why I had ordered my burger with no bun; yinz know it as "Dave's way" I suggest that he get some additional training and coaching because first, "the customer is always right" and secondly, he should know of "Dave's way" considering Dave Thomas is the founder of Wendy's. The rest of the staff seems to work well together, but they need some guidance on cleanliness and professionalism.
Why is it impossible to get attention or service at this Wendy’s location as a customer? To whom does this location need to be reported to either a provide timely service or discontinue operations? The volume of 1 star reviews is quite telling.
This is easily the worst Wendy's I've ever been to.The drive-thru line is always incredibly slow, the workers are rude and really couldn't care less about their job or customer service.The inside is usually filthy.I've given them a try maybe 5 times in the last few years since I live close, and they have *never* gotten my order correct.
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