Fast food restaurant, Hamburger restaurant, Restaurant
As others have posted, service was pretty bad. Rude attitude, constantly interrupting with, "Will that be all?".I couldn't even complete my sentence.She obviously wasn't listening. Hence, the errors in my order. The only correct part of the order was the Cinnabon, which is way overrated in my opinion. I realize teens these days are fed a constant diet of hate.I realize parenting is nonexistent. So employers can only hire what's available. But it's also the employer's responsibility to train their employees. If this is how they perform, then maybe the Franchisee is too far removed from day to day operations. Maybe a dip in revenue will get their attention. There are other fast food joints in spitting distance.
I love their chicken Ceasars salad.They are always very good! The dining areas in some of these could use a little more attention since their customers eat their food there.It's nice they will bring your food to you in some others just call your name when your meal is ready.
I got to the window to get my food, I got no ice in my drinks plus one of my drinks were wrong.I was told to pull up to wait for my food, once I got it, items were missing.I went in to get the rest and the crew had an attitude.The boy that ran out my food was coming with one of my missing items, I told him I was also waiting for my nuggets.He sighed and rolled his eyes.The sandwich maker asked me what was wrong with it in a rude tone.I told him I’m waiting for my nuggets.Also the manager was at the sandwich station and walked toward the back completely ignoring me.Then I had to come back in a second time to get straws for my drinks.Once I got home, one of my sandwiches were made wrong and fries were cold, soggy, and covered in grease.The sad thing is, I was the general manager of this store almost 3 years ago and it’s terrible to see how far down hill this place has really gone.If it were me still working there, I’d replace them all.
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