Wendy's

I went through the drive through and ordered a pretzel bacon meal grilled chicken wrap and a double big bacon.
When leaving I noticed the receipt was NOT correct.
So I asked them if this was the right food.
They ASSURED ME it was, and that it was a mix up of the receipts.
I ASKED them if they could check to make sure as I didn’t want to touch anyone else’s food… they AGAIN assured me it was correct.
Now I am home… and I have COLD fries… and NOT the right order.
I attempted to call them and there was NO answer.
Absolute failure on their part.
I DEMAND a refund.
CHECK FOOD BEFOFE YOU LEAVE THEY DO NOT KNOW WHAT THEY ARE DOING.
My order was missing the double big bacon, AND the chicken wrap! To make matters worse… I called and the phone rang but no one answered…and now it goes right to busy signal, so I can’t even get in touch to get this fixed.
This is VERY unprofessional.

The place is pretty clean.
The drive-thru was busy for the evening.
There's an outside patio with two tables and only one of the umbrellas was up.
The staff was ok for the most part.
They weren't super friendly, but weren't outright mean either.
One of the two freestyle drink machines was out of order.
I decided to try out the loaded nacho cheeseburger and chicken sandwiches.
My order was ready within a few minutes and I soon after realized they forgot the "loaded" part.
The cheese burger barely had any tortilla strips on it and definitely was missing the little nacho bits that the chicken sandwich had.
No effort was into presentation so they were just sloppily thrown together which explains why it got into my hands so fast. The food is ok.
The loaded nacho cheese burger is better than the chicken sandwich.
The American cheese was at least melted due to the food being hot.
There were no napkins in the bag which is a first for me.
Luckily I had some on me otherwise I would've been in a pickle since I had left the restaurant already.

I’ve contacted corporate about a situation that happened a month ago with a crew member & still no response or compensation.
The Morning crew it great it’s the night crew they hire a bunch of kids expect them to be rude , play with your food talk to you crazy in the drive thru.
I’m still Waiting on a follow up this is my neighborhood Wendy’s and it’s Absurd the amount of time it has taken for Laura to Respond.
She was on site when the situation happened and still no response! Still waiting