Breakfast restaurant, American restaurant, Diner, Family restaurant, Takeout restaurant
Food & drink
Vibe
Waffle
Breakfast
By owner
Street View
Menu 1
Menu 2
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Menu 5
Wasn't that busy yesterday but our server was not helpful or in any hurry at all.The food was wonderful and because the service was so bad and the cooks were so far behind people kept leaving and going across the street to Circle to get breakfast.
This was the worst Waffle House ever.All of our food was cold and items missing.Our server was kind and did her best to keep up with all the people but the manager on duty was rude, and unhelpful.At one point the server was issuing our tickets to us so we could check out and get on the road when the manager yelled out her name and said “food is ready.Pick it up or sweep it up” and made her leave us to go and deliver an order.The manager was right there by the food and could have taken it to the customer while our server finished assisting us especially considering after the manager made that statement she went over to the other customer and started talking and laughing.The very same area and customer that was waiting on that food she could have grabbed for her.As a manager myself I would never embarrass my employee or yell at them while they are assisting other customers.As a manager I encourage my team to work together when serving our customers.That was not teamwork and it was not conducive to that server’s growth. We asked to speak to said manager who then refused to acknowledge us or come out and give her us information.That’s horrible service and leadership!! Never again
Terrible experience, eggs where cooked all the water through, had to ask for my waffle it was then brought to me wrong, hash browns came out completely different than ordered, pork chops came out over 5mins before any other food.This is the 2nd bad experience at this location in a row.And the manager just makes excuses.
Fine dining restaurant
1609 S Decatur St, Montgomery, AL 36104, United States
American restaurant
Montgomery Whitewater, 1100 Maxwell Blvd, Montgomery, AL 36104, United States