Restaurant, Juice shop
For a refreshing escape in Fond du Lac, Tropical Smoothie Cafe offers vibrant smoothies and wholesome meals at wallet-friendly prices. Located at 834 W Johnson St, this casual dining spot is perfect for a quick breakfast or lunch, featuring everything from juicy mango smoothies to flavorful jerk chicken wraps. While the upbeat atmosphere welcomes families and students, some diners have noted varying service experiences. With options for dine-in, drive-through, or takeaway, it's an ideal spot for a light, nutritious meal on the go.
Food & drink
Vibe
Smoothie
Burrito
By owner
Street View
A cheap, good tasting healthy pick.The mango smoothie was very good with lots of mango flavor and a background of pineapple.I added chia seeds.The jerk chicken wrap was very good.A little spicy kick and very moist.It has a chain feel to the building but up beat
As much as I love your guys' smoothies, I feel that it must be said that your ingredient ratio is very infrequent.It's really obvious when too much of something has been used when it's all that you can taste.Another thing is that the customer service is beyond atrocious.Staff were friendly to me once or twice ever, and during times when it'd be valid to be a little blunt, such as being busy or being right before closing.As someone who dresses quite punk rock, I feel terribly judged whenever I step in here, and it's very clear that most of your staff has never learned customer service etiquette.At the very least, it must not be required.The worst repetitive customer service I've experienced, unfortunately.Please have higher standards for your employees!
Owner response
Fishbones, we are very sorry to hear you had a bad experience with us; we are committed to providing the highest quality food and great customer service to all of our guests, and when we don't it is disappointing.Please provide us with more details at https://bit.ly/37hBUr4 in order for us to get better and to make this right for you.
I order the same thing every time, at other Tropical smoothie locations...primarily New Berlin.A Chia bowl and, an Avocalada smoothie.It always comes to $14.It was $19 here because they don't consider a bowl, "food".I brought this up with the manager and he said there's nothing he can do.FYI...all of their prices are $1 more than every other location.Stay away from the FDL location.
Owner response
Mark.we hate that we let you down so please let us know how we can get better so your next experience exceeds your expectations.Please help us make this right, by going to https://bit.ly/37hBUr4 and telling us more about your experience.
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