Tropical Smoothie Cafe

Name: Tropical Smoothie Cafe
Address: 1290 Dunn Ave, Jacksonville, Florida, 32218, US
Telephone: (904) 373-7701
Price range: $
Rating: 3.70

Restaurant, Breakfast restaurant, Cafe, Fast food restaurant, Health food restaurant, Juice shop, Sandwich shop

Location: 1290 Dunn Ave, Jacksonville, FL 32218, United States
Phone: (904) 373-7701
Price: $

Opening hours

Sunday: 9 am-9 pm
Monday: 7 am-9 pm
Tuesday: 7 am-9 pm
Wednesday: 7 am-9 pm
Thursday: 7 am-9 pm
Friday: 7 am-9 pm
Saturday: 8 am-9 pm

Takeout

Sunday: 9 am-9 pm
Monday: 7 am-9 pm
Tuesday: 7 am-9 pm
Wednesday: 7 am-9 pm
Thursday: 7 am-9 pm
Friday: 7 am-9 pm
Saturday: 8 am-9 pm

Food & drink

Vibe

Juice

By owner

Street View

Menus and Prices

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Reviews

Very quality location.
Customer service focused.
Staff really well supervised.
I didn't encounter a loud reality television show. Deducting a star.
Restroom code entry is unclear. App is new, appears to be functional but it's interface and usability could be better. This is a busy location, especially with the fast moving Dunn Avenue. Caution while driving and backup moves. But it's worth coming here.

If I could give them a ZERO I would! It took forever to get a Thai Chicken salad and after I got it I had to ask for utensils.
When I asked for them the young man looked at me like I was asking for the moon and the stars.
They have at least 10 people working there and I get home and my salad had no dressing! I call them and they tell me they can give me the dressing when I come back like they were doing me a favor.
Then he said he would give me a "side" if I came back.
The gas I would spend to go back is more than the cost of a side. I have been to other Tropical Smoothies and never had a problem.
This is the most poorly run place I have ever seen.
With so many people working there you would think somebody would get my order right.

Owner response

Danette.
we hate that we let you down so please let us know how we can get better so your next experience exceeds your expectations.
Please help us make this right, by going to https://bit.ly/37hBUr4 and telling us more about your experience.

9 people working and it took 15 minutes to produce my order.
I don't get it.
I tipped %20 and I waited patiently for my drink.
In the 15 min I waited, 3 out of 9 employees stood around and from the time I ordered -2 other people after me got theirs before me and all I asked for was a smoothie.
The smoothie was amazing.
But I couldn't help but feel like there was more favoritism towards all the other customers and not me

Owner response

Timothy.
we hate that we let you down so please let us know how we can get better so your next experience exceeds your expectations.
Please help us make this right, by going to https://bit.ly/37hBUr4 and telling us more about your experience.

Reservations