Taco restaurant, Mexican restaurant, Tex-Mex restaurant
Taco Cabana, located on Plano Road in Dallas, promises a lively casual dining experience focused on tasty Tex-Mex flair. Known for its speedy service and variety of offerings from breakfast burritos to late-night tacos, the restaurant caters to everyone—from families to university students. While strides have been made in diversity of menu options, some recent reviews suggest a need for improvement in cleanliness and customer service. Enjoying a drink on the outdoor patio could be the perfect way to savor your meal among friends!
Vibe
Nachos
Street View
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This place is terrible.It doesn’t take much to overwhelm staff and for service to start to break down.You’re lucky if you manage to grab your online order in 30 mins.This place is also gross as hell.There’s litter and puddles all over the floor, and staff don’t seem to care at all.
Owner response
Hi Joven, thank you for sharing your feedback with us.We're sorry to hear about your experience and apologize for the inconvenience.We take your concerns seriously and will address them with our team to improve our service and cleanliness standards.Thank you for bringing this to our attention.
First; The soda fountain didn’t have ice and all the sodas were flat and disgusting Second; The rice was dry and hard Third; The sopapillas were undercooked 👎Not to mention the customer service 👎 🛑Never going back to this location🛑
I love Taco Cabana, but this location sucks.They put holes in my soft tacos through the foil (see picture).I wish I could say this was a one-time thing, but the same happened last week.Also, there is a dough ball stuck to the glass on the salsa bar (see picture).It appears that the employees are playing with the food.Finally, as I was asking the female employee a question, she walked away from me.The store was not busy as it was only 11:10 AM.
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