Fast food restaurant, Burrito restaurant, Takeout restaurant, Mexican restaurant, Restaurant, Taco restaurant, Tex-Mex restaurant
4/20/24 ~10:15pm: Food was fresh and tasty. Young lady that took my order/payment, and gave me my food was rude and unprofessional.Rude (frantic aggressive) during the order taking process, and rude and unprofessional to her co worker. Sorry if I was inconveniencing you with my patronage. I understand food service is not an effortless environment, however these type of incidences incentivize me to avoid returning for risk of repeating that experience, not to mention i prefer not consuming things handled by people with poor attitudes.
Owner response
Hello, this is Hospitality Tennessee, the franchise owner of this Taco Bell.That's not up to our standards,Ramada.We'll be sure to check in with our team.We're always improving and hope you'll stop by again.
Sat in line for 20 minutes only to realize the person taking orders for the drive through was on their phone.Then when I finally got to the window, my freeze had not been prepared and they forgot my order.They then proceeded to give me the wrong food then acted annoyed when I brought it to their attention.Please fire.
Owner response
Hey there, this is Hospitality Tennessee, the franchise owner of this Taco Bell.We can do better than that, Drew.We'll share your feedback with the team to improve for next time.We hope to see you again soon.
Ordered using the app.Had some customizations to my food.Lady at the window was pleasant.When she handed me the bag it was hot.I was shocked as I'm not accustom these days to receiving good hot food at fast food places anymore.And it didn't take that long either.Definitely the best taco bell around the memphis area.
Owner response
Hey there, this is Hospitality Tennessee, the franchise owner of this Taco Bell.Thanks for the 5-star review, colby.See you again soon.
Italian restaurant
1779 Kirby Pkwy Ste 5, Memphis, TN 38138, United States
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Southern restaurant (US)
1811 Kirby Pkwy, Memphis, TN 38138, United States