Sandwich shop, Caterer, Fast food restaurant, Takeout restaurant, Restaurant
on January 17th 11:30am the only employee working left this location during business hours.at least 3 other customers left as well.lost business.i prefer the other location that has more people working. hire someone new.
Hello, I feel that I have experienced discrimination.A clerk named Isabel at 107 Van Nuys Blvd.did not speak to me when she came out the back of the store.She just took my order.Some Hispanic customers walked in and she got all perked up and gave them a warm welcome.I made a comment that I didn’t get greeted that way and she started getting loud with me.We went back and forth after that.I come to this subway (store 1257-0) every two weeks right before I get my nails done next door and the same woman is rude.She said that I’m rude to her and complain.I have never complained.She gets upset when I ask for additional items…not sure why that makes her mad.Also, she kept picking food from another container out out the spinach that she was adding to mr sandwich. Isabel should be fired, she has zero customer service skills for all customers apparently except for the Hispanic customers.I like subway and would like to continue visiting the store.At the very least Isabel needs additional training.I will keep complaining until something is done about this woman.Every time I walk in this location I get anxiety when I realize she has to help me. Please please please do something about this lady… The condiments also look very old especially the lettuce.I would hate to get sick and have to send a complaint about cross contamination of food. Subway please do better with the staff that is hired…customers come first and if Isabel is working there only the Hispanic customers come first. I will be adding this complaint and store to Yelp and Google Review. Thank you!
They close at 9 it was 8:40 when I walked in and everything was put away a lady by the name of Nina (if thats her actual name) told me as soon as I walked in its closed I asked why if it supposed to close at 9, she said because its closed.When I asked for her name she asked me what kind of sandwich I wanted... You think I want some thing from that place after that? No thank you.Horrible service.
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