Sandwich shop, Caterer, Fast food restaurant, Takeout restaurant, Restaurant
Iâll never get a subway sandwich here again.The guy at the counter seemed to misheard me say that I got two sandwiches on the app.I showed him the confirmation email and everything that I had ordered beforehand.What this guy did was he took two sandwiches and told me what I want.At that point, I thought he didnât make them and didnât get any notice of the order.The last few times I ordered on the app from them, they had never had done the sandwiches until I had gotten there.So I told him what I wanted and that was it.But then I notice him charge me for the two sandwiches I had already paid for.So I told him that I had previously bought the sandwiches and then he started to yell at me saying that I was âwasting his timeâ I was so confused and I didnât know what he was saying.Until he pushed a bag of two sandwiches at me aggressively which he in fact made.From that point, I apologized for that mistake I made.But then he goes ahead and gives me a âmy badâ with an attitude.So I argued with him stating that I didnât even know he made the sandwiches and I had told him PREVIOUSLY that I had a mobile order.He still rambles on and on about how I wasted his time and stuff.His co-worker came and asked me what happened and I told him that I had a mobile order and he started to do the sandwiches that he made while I didnât even know he had made them.His co-worker said he understood and that itâs fine.This customer service is one of the worst I've ever had in a fast food establishmentđ¤Śđťââď¸
What I ordered vs what I got⌠They also toasted my sandwich when asked not to, forgot half the ingredients, skimped on the half they included, and used the wrong bread on my second sandwich.Disappointing - they don't care the slightest bit.
A roach was crawling through the counter and into the food, owner watched and did nothing.Pure disgust!
Dominican restaurant
146 W 231st St, Bronx, NY 10463, United States
Vietnamese restaurant
3519-25 Johnson Ave, Bronx, NY 10463, United States