Sandwich shop, Caterer, Fast food restaurant, Takeout restaurant, Restaurant
Food & drink
Submarine sandwich
Wrap
By owner
Street View
Heaven, the person behind the counter was AMAZING! BEST EXPERIENCE EVER! We usually go to the location on Lone Elm in Olathe, but they have the worst leadership and management I have EVER SEEN.I've been in restaurants for over 30 years.Subway on Santa Fe in Olathe restored my faith in the younger generation.THANK YOU to the lady named HEAVEN.Thank you for answering the phone.YOU ARE AWESOME
This was a delivery order. I was very precise with my order, which was 2 sandwiches, the Philly Meal Deal and the Monster Sub.Since the monster sub came only as a sandwich I ordered chips and a lemonade as an add on.When my son received the order he asked the driver about our drinks and he said that the store said there none ordered.There was.We each opened our sandwiches and NEITHER of our sandwiches had any vegetables.They were supposed to have.My son should also have had included on his some banana peppers. I immediately called the store and after 2 disconnects I got a young man who works there.I told him of my situation and said I would like some kind of refund since the whole order was messed up in some order. He said I would definitely have to bring the sandwiches back to the store.I asked him who was going to come get them and return to us new correctly made sandwiches. I asked for corporates phone number and of course, he had no idea.So I asked to speak to the Manager and what their name is.He said she was gone until 6 or 7 this evening and he name is Heaven.At 6:15pm I called the store.Three disconnects.No contact.My son tried calling from his phone and also had no contact with three disconnects. So I went to the corporate website.The website was not working. I highly do not approve of this stores customer service!
Came in to get two sandwiches.Robert was terribly rude.With how the job market is, there is no reason why you should have miserable people working for you.Tons of jobs that don’t involve service if you don’t like it then why do it to yourself.
Hamburger restaurant
10401 S Ridgeview Rd, Olathe, KS 66061, United States