Subway

I’m extremely frustrated as this is the second time my order has been messed.
The first time, I called right away and was told to bring back the two subs so they could fix them.
They changed the bread on one and added the missing veggies, while for the second sub, they just gave me the avocado on the side as they forgot it.
I wasn’t in the mood to argue, so I just went back, and they fixed it. Now, the same problem happened again.
If you’re charging over $2 for avocado, how can you be so careless? Both subs were missing avocado, which we paid for.
When we got home and opened the subs, we realized they messed up again.
My wife called the location, and the lady who answered claimed that only one sub had avocado, and they made it right.
She didn’t even bother to check the order before giving us that excuse. This time, I’m not going back to get the sub fixed.
I paid extra for something, and I should’ve received what I paid for.
Making a new location doesn’t mean you have the best business.
The owner needs to read reviews and follow up with the management team.
They need to improve customer service if they want to keep their business running.
But honestly, never again. I’ll also be adding photos and a video of the messed-up order from last time.

Walked in door and received no acknowledgement.
I realize the 4 employees were busy buy surely at least one of them could have stated a second of their precious time to greet me and let me know they'd serve me as soon as they could.
They didn't however.
Can you believe that they actually thanked me for leaving when I walked out even though they hadn't even served me!.
This would definitely not be a place I would recommend going if you are planning on getting any kind of good customer service!

Three footlong sandwiches, $45.00.
That's the LAST time I EVER purchase a damn thing from this business.
I ordered regular menu items.
No extras.