Sandwich shop, Caterer, Fast food restaurant, Takeout restaurant, Restaurant
Food & drink
Vibe
Salad
Submarine sandwich
Wrap
Biscuit
Sandwich
By owner
Street View
This Subway never takes any promo codes. Most of the other ones across the river will take them. Sorry, not paying $15 for a fake meat sandwich. I'll go to a real deli and get something better for the price.
I ordered online, went in store to pick it up, and was told they didn’t have it and he refused to give me a refund.At 7:30PM on 1/23/24 I ordered 2 churros, 2 cookies, and 2 pretzels (to try the new items) from the New Paltz store that closes at 8:30PM.I got there when it told me to (at 7:45PM) and the door was locked and the lights were off.I called, and the worker opened the door and immediately blamed me for ordering so late, and that 7:30 is when they stop making things- I asked if they closed at 8:30 assuming I was wrong, but no- I was told “we close when we close.you’re not hearing the words coming out of my mouth.don’t order after 7:30”.He told me I was SOL and that he would not give me a refund.His friend, who I don’t even think was working, was chuckling in the back.I then left the store with two cold cookies and two cold pretzels, no churros, no sauces (which I requested) and no refund. Update, I was able to go in the next day and the owner gave me 3 churros.They heated them for like 15 seconds so they were cold, but I got home and warmed them and they were delicious.I had a bad experience though overall, so leaving the stars at 1.
Two times now this Subway has not put Baja Chipotle on my sandwich when I specifically requested extra.And I even put a tip on my order hoping it would make them take extra care! I’ll drive across the bridge next time I want Subway…but there’s better sandwich places anyway.