Sandwich shop, Caterer, Fast food restaurant, Takeout restaurant, Restaurant
Food & drink
Wrap
Biscuit
Sandwich
By owner
Street View
Food court was busy with back to school shoppers….Ordered Oven Roasted Turkey sub meal …included two chocolate chip cookies and small drink ($13.52)..thought both employees did well taking care of customers…
I have no idea why this place is rated so low.I had a good experience here.Everything was good and fresh.They only had 2 people working, so it was a little slow, but I completely understand.
I was here today (March 22nd) around 6:00pm.There was a lady attempting to get reward points which didn’t end up working, and she stood and held up the line for 25+ minutes.After 20 minutes, the employee finally said can I make the other customers their food? The woman still didn’t move away from the register.The employee made the food of the woman ahead of me.All I wanted was cookies.I waited another 15 minutes, the woman holding up the line still doesn’t move.I’m not sure why the employee didn’t say could you please move away so we can cash these people out but the employee just stood there.I felt the need to say something to the woman holding up the line because no one else would, and it’s ridiculous to hold up a line for reward points, after the employee told her she couldn’t do anything about it.So I waited 30 minutes and didn’t end up getting my cookies because the woman would not move away and no one could cash out.You guys lost business and I will never be returning to this location.Maybe you should train your employees to handle situations like this better.Especially at a busy mall like eastview.Never again!