Subway

This place is a total joke.
I ordered and paid through the app, including one o the newly advertise footlong pretzel.
I arrive to pick it up and there's no pretzel.
I could hear someone on the phone in the back.
Waited about 10 minutes, saying Hello a few times, before she even came out to check to see if anyone was there.
When I asked about the pretzel, she stated they don't have any.
When asked how I can get my money back, she stated "I don't know, you can go on the app and contact customer service, we are privately owned".
I get home, finally find a place on the app find where to contact them and put that in.
I finally open my buffalo chicken flatbread to find there's no buffalo sauce.
My husband ordered a salad with lettuce and spinach, and there was no spinach.
I called the store and spoke with the girl again.
She had a terrible attitude, stating they didn't have any spinach either.
Fine, whatever, but you're telling me out of the 4 items I ordered, only 1 was correct? That's ridiculous! She never apologized , and acted like I was inconveniencing her.
Again she told me to go on the app to get a refund! I have no idea how this place is still open.
It used to be decent, with decent service and people who cared, even a little.

Sucks.
The one employee they have is great , when you call its.
Scam call for a Walmart gift card or retail rebate- no actual subway anything.
They are always closed.
They don't accept any coupons, they don't carry soup they are constantly out of items.
And like I said not there.
Says opened but not even a car in the driveway.
Pathetic

There were two of us.
We purchased multiple orders.
The gentleman making our sandwiches literally fought with me over my coupon for a free cookie...a frickin cookie! For a sandwich shop located in a run down area where most of the businesses around it are run down, have shut down, or both..
fighting with me over a cookie isn't a good look Subway. The food was still delicious though