Spring Creek Barbeque Offices

Name: Spring Creek Barbeque Offices
Address: 2340 W Interstate 20 #100, Arlington, Texas, 76017, US
Telephone: (817) 467-0505
Rating: 3.70

Family restaurant, Barbecue restaurant

Location: 2340 W Interstate 20 #100, Arlington, TX 76017
Located in: Heritage Rock
Phone: (817) 467-0505

Opening hours

Monday: 9 am-5 pm
Tuesday: 9 am-5 pm
Wednesday: 9 am-5 pm
Thursday: 9 am-5 pm
Friday: 9 am-5 pm
Saturday: Closed
Sunday: Closed

Services

Takeaway
Dine-in
Delivery

Lunch
Dinner
Solo dining

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Coffee
Comfort food
Quick bite

Lunch
Dinner
Catering
Dessert
Seating

Toilets

Casual

Groups
Tourists

Accepts reservations

Credit cards
Debit cards
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot

Food & drink

By owner

Street View

Add Your Review

Reviews

Absolutely disgraceful staff.
We placed an online order for a 3 meat plate (sausage, sliced, and chopped brisket).
We pick it up, got home and realized the chopped brisket is missing.
We’re all hungry so the kid starts eating while dad calls the store to see about picking up the chopped brisket.
He’s told by I think Ronaldo who said he was a manager at the Mansfield location that we would need to bring the food back to get the missing brisket.
That didn’t really make sense considering anyone could just eat something and say they didn’t receive it.
Just ridiculous, it’s 7pm and our kid is already finishing his helping.
We payed nearly $30 and only received two meats and was given the runaround by your staff who was implying that my husband was a liar.
They said they have a lot of people who scam them and people lie about stuff there.
Really should consider customer service training.
Just disgusted with how we were treated and scammed.

It has been 2 years since eating at Spring Creek BBQ, here in Tyler, Texas.
Why, because the service was terrible and food was sub-par.
I go back last night, 09.26.2021, and what do I get? I get a glass with lipstick on the rim.
I called over the Manager and very calmly explained the situation, and his reply was, lipstick is one of those things that is hard to remove.
Apologized, but did not even offer another glass of drink.
Also, has to repeatedly ask the server behind the counter to dump the water out of the dish for green beans and pinto beans.
Still, got to the table and there was so much water - you could have filled a drinking glass.
Then my wife goes to the front to get a To-Go box, and if course, no service.
Even the Manager walked by without offering to help.
I understand that COVID19 has hit the restaurant businesses pretty hard, but some things can and should be addressed.

Where do I start, with a zero if I could.
7pm on a Thursday night on Cooper in Arlington TX.
No ice for drink, extra plate dirty with food, cold food, burnt bread and roaches.
Could it be any worst, no wonder there were no other customers in the store.
We paid for food we couldn't eat.

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