Fast food restaurant, Chicken restaurant, Hamburger restaurant, Ice cream shop, Restaurant
Food & drink
Vibe
Comfort food
Burger
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Wish I could leave a zero.Wish there was a way to speak with the owner about the three crew members who were in the restaurant tonight at 6:52 pm.It's fun listening to the employees gripe about their jobs and how they are not in a good mood and don't care for their jobs while sitting in the lobby waiting on our food.Watched business walk out the door because the same staff wouldn't wait on the couple before us.The young lady was very vocal about how she wasn't having a good day.They knew we were sitting in lobby waiting and made our food after she griped out loud.Made eye contact several times with all three including what i can only assume was a manager.They placed our food under warming lamps.We waited for a very long time before it dawned on the manager maybe we were waiting for our food.No apologies or nothing.Very disappointing experience with this bunch.Will be a long time before visiting again.Hope the proprietor sees these reviews.The young man with the long pony tail wasn't involved.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Had to give one star.I ordered five items all five items were wrong.Not one or two but all five wrong.Store wouldn’t answer the phone so I called the owner as I as instructed on the receipt he apologized and offered a refund.I sent him my receipt then he ghosted me.Sorry service.Check your order because your screwed if you leave without checking it.My burger was supposed to be a double large fry and drink.It was a single small fry small Coke.Two plain cheeseburgers for my dogs came fully dressed.All five items wrong.
Owner response
Thank you for messaging us, Kenny.We agree, that is unacceptable and we apologize.There are specific details we need in order to ensure that this issue gets to our customer service department and the drive-ins are held accountable.Please call us at 1-888-257-8100 or visit http://bit.ly/1EOeLMc so we can notify the local franchise owner and make this right.
Went through the drive thru and couldn't hear through the speaker very well, then then at the window the person talked very quietly too. Fries were small pieces in the bottom of our containers.
Owner response
We’re very sorry for your experience.Please send us the details on what happened here if you would like to be contacted further about your experience: http://bit.ly/1EOeLMc
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