Fast food restaurant
Food & drink
Comfort food
By owner
Street View
Menu 1
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Menu 4
I know it’s morning time but I atleast expected someone to say they didn’t feel like making it this morning I would be fine.The meat is hard looks like it been cooked over night, all I asked was for no onions, there is sauce hardly on the burger, and had to send my drink back I’ve called no one has answered this is ridiculous.
They didn't put any candy in the brownie blast I ordered, then after I contacted them (which wasn't easy) they refused to fix the issue.All they offered was a new blast with a purchase of something else.SO I would've had to spend more money to get my blast corrected. This is not the first time they have messed up my order this was just the worse experience!
Owner response
Sorry to hear we disappointed you, Katelynn! If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Don’t come to this place if you’re in a hurry.This isn’t FAST by any means.It’s like they never get any customers, so when an order comes in they have to reheat the grease or something.You’ll spend an eternity waiting for a chicken sandwich.I dunno how it is in the mornings, but night shifts definitely not quick at all.
Owner response
Hi, Alexis.Customer experience is our top priority at SONIC and we are so sorry to disappoint you.Thank you for letting us know.
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