Sonic Drive-In

No restrooms to wash hands or go to the bathroom...staff pointed to the big box next door.
When reporting to the Sonic phone number they are just a call center in some far off land who really don't care and you don't make anything "right"...in order to get any reward for pointing out the deficiencies at a store you simply say thank you we've reported that to "upper management".
Nice that you let others oversee the maintenance of your facilities for you and that the franchise ownership is as lazy as the fat cats in "upper management" who only want an extra dollar in their pockets and don't take pride in their stores.
"Nice."

Owner response

No tops for our large drinks,☹️ one drink only had slush ice or peach flavor with ice cream.
which was incorrect.
They exchanged for a smaller size & corrected this error🩷drive through was busy, however staff, were very nice & friendly.

Owner response

One employee at this location truly shines! UPPER MANAGEMENT, PLEASE TAKE NOTE: This employee is truly the face of this Sioux Falls location! Tyreik is an exceptional example of professionalism, outstanding customer service and public relations.
I really only try to visit this location when this gentleman is working.
When Tyreik is on shift, I know my order is going to be right, as well as being treated with the upmost respect.
Though several visits with this man working, he is always consistent, always incredibly friendly, caring and values the patronage shown to this business.
Please, others at this location, please take note! I've had other issues from this location and know when Tyreik is working, I know the order will be right.
I hope corporate and regional managers take note and commend this fine employee.
I further more will be stopping here anytime I know he is on shift.
With his outstanding attitude and work ethic, Tyreik is going to be very successful in other endeavors in his life.
Thank you for being the face of the Sioux Falls location.
Thank you for always getting our order right.
We greatly appreciate you.
So anytime you see our black Benz or Escalade come through, know we appreciate you!!!