Restaurant, Caribbean restaurant
Service is very slow and unprofessional.Waited about 30 minutes for a whiskey sour.Ordered Malibu with pineapple juice and all it tasted like is pineapple juice and ice.Servers are not professional at all when a concern is brought up to them.They need to be better with the customer service and quality of drinks.And just to clarify not like itâs even busy.Whiskey sour tasted like just orange juice.They need to do better with bartenders.They need trained bartenders.People are paying for a drinks and expect proper quality.Drinks are coming out every 30 minutes, we ordered 4 drinks and by the time the 4th person have theirs the first person finish theirs because itâs like 30 minutes apart.This is my first and for sure my last visit to this establishment.Do better.
This was my first time at this restaurant and I have some points iâd like to touch. To begin, I was encouraged to come to this establishment because Iâve been seeing so many ads for it.Facebook, TikTok, Instagram, I couldnât help myself, it looked interesting.Especially with this being owned by the one and only Rikki Jai, I had a feeling that the quality had to be great. With seeing so many ads and being owned by a private celebrity, you would assume that they would be prepared for flocks and hundreds of customers on a daily basis..hint: theyâre not. I visited on a Sunday, around 1:30pm.Was it busyâyes, but they seemed very unprepared. There was one woman who was very nice and holding up this place on her back; she was taking orders, cleaning tables, putting orders in and managing the bar. About the barâthis place felt more like a nightclub than a restaurant during its day.The harsh blue lighting (as you will notice in the photo below) eventually became an eyesore. My mother and I ordered a Shrimp Fried Rice ($13) and a Pepper Chicken Lo Mein ($15) and 2 Coke Cans ($3 each).While the fried rice took 10-ish minutes, the Pepper Chicken Lo Mein never arrived and we eventually decided to cancel the order after waiting 50-minutes (By this time, there was only 4 other parties in the restaurant that have already gotten served).We felt odd in this placeâit was as if they prioritized people who purchased alcoholic beverages from the bar (even if they were sitting in the dining area), and those at the bar than people who just wanted to dine. We asked for glasses for the soda and they had a very weird smell to it.It smells musty and sweaty. We did alert the staff and were nice enough to rewash the glasses for us. The food: It was good.It hit each aspect that makes a Guyanese-Chinese Fried Rice distinctive.Not too salty, very flavorful from the famous âBrown Sauceâ, the rice was not too soft nor too hard and had a great âbiteâ to it, and they did not skimp on the shrimp! There was little to no vegetables in the fried rice, and was topped with a slice of soggy cucumber that was bitter and probably frozen then thawed. As much as I did want to like this restaurant for the sake of Mr.Rikki Jai, it was hard to say âI Love It!â It is important for them to prepare for a large flow of people and maybe hire some workers to help that poor waitress out.
ANGIE YOUâRE AWESOME !!! If you're looking for amazing food with even better service....this is THE SPOT ..Angie, the manager, is taking service to a whole new level & our server gave us some great suggestions as well.I've never been acquainted with Trinidad cuisine until Sheriff Street & I can definitely say that bar has been set extremely high after my experience here.GET THE CHA CHI KI CHICKEN....& maybe a mezcal margarita to go with it.You will not regret a single thing you order here!!
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