Hamburger restaurant, American restaurant, Fast food restaurant
Ordered bacon burger fries and drink for $25 including tip....Long wait, (30 min) seemed like they didn't start cooking until they had more orders.Food was good, service was fine but I probably wont be back due to the price.You cant tell by the pic but the burer was small and why are you asking for tips?!
Beware and eat at your own risk but I do not recommend.This is a warning because I would know, I got food poisoning from a Smoke Shack burger I ordered from this location on October 5th, 2023 at 8:36pm - verified by my bank.I am still traumatized and bothered by the pain and suffering I’ve endured and experienced days following the consumption of the food sold to me.They are serving undercooked, raw bacon which is extremely dangerous, unhealthy and can land you in the hospital with one of the most notorious illnesses and parasitic infections called trichinellosis.Shake Shack do better, this is not a joking matter and needs to be taken serious and rectified immediately because y’all are playing with people lives which is completely unacceptable and just utterly absurd.
Owner response
Telia, thank you so much for your feedback.We take food safety and sanitation very seriously and would like to investigate this further.Could you email us your review and a copy of your response at share@shakeshack.com so we can grab your details? Thanks again, The Shake Shack Team
This restaurant located in Kings Plaza Mall was absolutely amazing..I used them for a class celebration of around 30 orders and I cannot tell you how pleasant the team was to me as they carefully reviewed every order.Speaking with an employee Crystal was a wonderful experience, as I knew from the start she was knowledgeable and able to meet our needs.She as well as another manager Rachel, and a Mr.Long I believe it was that I spoke to made it all come together.And of course I cannot forget the wonderful kitchen staff who opened slightly earlier to prepare the food.A great job was done by all involved.We really appreciate it 🙂
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