Ruby Tuesday

Name: Ruby Tuesday
Address: 1360 Airport Rd, Jacksonville, Florida, 32218, US
Telephone: (904) 741-3692
Price range: $$
Rating: 4.10

American restaurant

Location: 1360 Airport Rd, Jacksonville, FL 32218, United States
Phone: (904) 741-3692
Price: $$

Opening hours

Sunday: 11 am-10 pm
Monday: 11 am-10 pm
Tuesday: 11 am-10 pm
Wednesday: 11 am-10 pm
Thursday: 11 am-10 pm
Friday: 11 am-11 pm
Saturday: 11 am-11 pm

Food & drink

Vibe

Cheeseburger

Chocolate brownie

French fries

By owner

Street View

Menus and Prices

Add Your Review

Reviews

The whole place needs cleaned.
Floors were dirty as soon as you walk in and in the eating area.
We were seated at a bench with crumbs and food on it.
Salad bar was a mess with lettuce running out, toppings and dressings spilled everywhere.
Baby back ribs and fried shrimp were good but the prime rib was pretty gross (see pic).
Service was lacking.
We had to wait awhile for a drink refill and ask for the check.
We watched another table leave because the server took so long.
The table next to us wasn't given silverware and had to track it down themselves.

Owner response

Jen, thank you for visiting our restaurant and for taking the time to provide your feedback.
We're pleased you enjoyed the baby back ribs and fried shrimp, but we would like to address your other concerns regarding cleanliness and service.
Please send your contact information, a copy of the review, and the date and location of your visit to guestrelations@rubytuesday.com so we can improve the dining experience.
Thank you.

Zack and Joe were great and very professional.
They gave us great recommendations from the menu and were very friendly.
I come up here once a month and always have a great experience.

Owner response

Bryan, we are so happy to hear our team created a fantastic dining experience! You can always expect 5-star service from our team, and we can't wait to see you again.

Service was OK Staff very Apologetic and kind but Chef is Clueless I got a Deconstructed Ckn Kabob on bed of rice and veggies...
supposed to be healthy they poured a small metal cup of butter over the entire dish, it was saturated then served with another container butter!! I asked waiter to ask chef since he had no clue came back said extra butter for me to pour over and flavor my meal!!????!?! Really? NEVER AGAIN I WAS SICK AFTER TRYING THIS...
THEY DIDNT EVEN CARE...

Owner response

We are committed to providing quality meals and service, and we take your concerns seriously.
We would like to hear more about your experience to better understand how we can improve.
Please send your contact information, a copy of the review, and the date and location of your visit to guestrelations@rubytuesday.com.
Thank you.