Mexican restaurant, Chicken restaurant
After they texted me "your order is ready".I had to waited 50 mins extra to pickup my order and the place was not crowed
Review your order and receipt carefully before paying at El Rey del Pollo off of Almeda Genoa.They are charging you for the wrong items and charging gratuity on 4 people! The waitress admitted to putting in the wrong order hello I pointed to it on the menu for that reason specifically so there would be no confusion! And the gratuity part, for four people! The tip you WERE being left was more than what you charged! Bad business, bad customer service and not to mention the over salted chicken! I don’t mind paying for great food and tipping good service but when you are just screwing people over I am going to tell everyone about it!
Owner response
Thank you for your feedback, I have forwarded this issue to management.
Restroom very dirty, stinky no hand soap.We ordered a family pack of chicken the tortillas cold.A hair in my rice. Do not recommend at all.I don't understand how they are open and in service
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