Italian restaurant, Pizza restaurant, Restaurant
Food & drink
Vibe
Pizza
Focaccia
Risotto
Ravioli
Spaghetti
Lasagna
Prosciutto
Tagliatelle
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
What immediately struck me about this restaurant while browsing the mall's first floor was its lavish and ornamental interiors.You can expect friendly servers and a good Italian meal at a reasonable price.I'd recommend the Italian wines.I also tried the chocolate dessert, which was very decadent.
The ambience is nice for a restaurant in s mall setting.The décor is classic.The service was ok, I wouldn't say amazing but it was fine.The issue was that after we finished eating, they asked us about 3 tones if we want any coffee or dessert until we ordered the bill.The pasta was amazing to be fair.The pizza was decent but not the best.The dough was too crispy, it felt like I'm eating crispy bread.Overall a good place to visit if you feel like good pasta.
We drop by often; but yesterday evening was disappointing.The service was great as always, but what we didn’t appreciate is the waiter asking us to give a 5-star rating in return for “chupitos” (which apparently they had run out of).I can understand we need to drive up ratings as businesses, but I’m not sure this is the right strategy the management of Tagliatella is adopting.You feel coerced as a client (not to mention how uncomfortable the staff might feel having to ask for a positive review!).
Owner response
Hello Sonal, First of all, we would like to apologise and thank you for having taken the time to send us your e-mail about our restaurant in CC La Gavia, Madrid, as it is comments like yours that help us to improve greatly. We have forwarded the incident to the relevant supervisors in order to prevent situations like the one you describe from happening again. We do hope that you will give us another chance. Many thanks. Best regards, Customer Care Dept. La Tagliatella
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