Red Robin Gourmet Burgers and Brews

I arrived at 6:27pm on a Monday evening to celebrate my son’s 11th birthday.
It was in a party of 4.
There was no one at the host stand.
We waited 2-3 minutes before someone came and seated us. At 6:33pm, waitress came over.
We got waters.
I ordered pretzel bites for the table as an appetizer.
They came at 6:39pm and were tasty.
However, the cheese was eh lol.
It wasn’t sticking to the bites well and the cheese wasn’t plated correctly, so it was dripping on the bites. I ordered a spiked freckled lemonade at 6:41pm and it came at 6:47pm.
It wasn’t what I was expecting.
It lacked a strawberry flavor that I was looking for, however the menu simply said it has strawberries so that’s my fault.
I feel like it was fine once I got past that lol.
Per menu, it was supposed to be garnished with a sugar rim and a lemon wedge, and it wasn’t.
I should’ve gotten the house margarita with strawberry flavor.
Also, the drink prices aren’t labeled, which I dislike at places.
My drink was $7.99.
The house margarita is $4.99.
The Cadillac margarita is $12.99.
I asked the waitress about prices before ordering.
I don’t like surprises. We ordered at 6:48pm.
My sister and I both got the southern charm with garlic fries.
Both my sons got the the reds cheeeburger with steak fries.
My son got the caramel apple lemonade, which is a limited time drink. The food came at 7:17pm.
My burger was OUTSTANDING!! I enjoyed it so much! The steak fries were also tasty.
With the fries, you’re able to get more (for free).
We all got more fries.
I was full after that. I told the waitress it was my son’s birthday.
He was able to get a balloon and she brought him a sundae, which he enjoyed! Overall, it was a good experience!

Owner response

We went for the past Sunday for Father's Day, and I enjoyed it.
For a family of 4, we spent around $65 pre tip..
Which included two kids' meals, pretzel bites, and two meals for adults.
It would have been more if my wife hadn't gotten water.
I have it 4 because it was a nice solid experience, and our waitress was really nice.
The food was hot and came in a timely manner.

I haven't eaten at res Robin since 2009, and I wasn't impressed then, but my experience was totally different.
We had a party of 10, but we were seated quickly, and the service from Ian was great.
Food came out in a timely manner, and everyone was satisfied.
The onion ring tower was a hot for the table as an appetizer and I personally ordered the pig out tavern double

Owner response