Red Robin Gourmet Burgers and Brews

My Red Robin retry didn’t go well… Red Robin apologized and send me a gift card to re order a meal since the first one gave me a raw chicken sandwich.
The guy who left a rating a week before me had the same issue but with Seafood and got sick. Red Robin was extremely apologetic and assured me they will make things right which I greatly appreciated. Today I once again ordered the scorpion burger well done with no pink and extra Scorpion Sauce. They forgot the Scorpion sauce for the 3rd order in a row and the burger is raw, like really raw! I am trying not to throw up right now. It scares me that the other party and now twice on my orders we were given raw food.
The lost money and time ordering at this restaurant was bad enough but it scares me more about the Health Safety of the food. I am so disappointed in this place, I used to love Red Robin.

Owner response

I normally love Red Robin.
However I tried the Tsunami Shrimp and all it did was create a Tsunami in my bowels.
I had my wife taste and she agreed the sauce was not that good.
The panko was crusty and thick.
Shrimp barely there.
The sauce was directionless and weird.
The broccoli side was served plain but was supposed to be garlic Parmesan.
Anyway Two hours later I was ready for a colonoscopy.
Totally cleaned me out.
I want be having that again.

Owner response

I recently had the pleasure of dining at Red Robin and was thoroughly impressed by the family-friendly environment and their Southern Charm Burger. From the moment we walked in, it was evident that Red Robin prioritizes creating a welcoming atmosphere for families.
The vibrant decor and spacious layout provided ample room for families with kids, and the staff's warm and attentive service made us feel right at home. Now, onto the star of the show - the Southern Charm Burger.
This culinary masterpiece was a true homage to Southern flavors.
The juicy beef patty was perfectly cooked and paired with a delectable combination of crispy bacon, tangy BBQ sauce, and a hint of spice.
The balance of flavors was exceptional, and each bite was a delightful journey through Southern cuisine. What truly set the experience apart, though, was the thoughtful attention given to accommodating families.
The kid's menu offered a variety of options that pleased even the pickiest eaters, and the interactive elements, like the customizable burger toppings, kept everyone engaged. In conclusion, Red Robin not only delivered on their promise of a family-friendly environment but also served up a burger that left a lasting impression.
Whether you're a family looking for a comfortable dining spot or a burger enthusiast in search of unique flavors, Red Robin is definitely worth a visit.

Owner response