Red Lobster

Food was delicious! Great service, our waiter was awesome.
Shout out to my waiter who also welds.
Place was pretty clean which makes a huge difference. Only downside was since it was super slow and nearly dead when we went (which was awesome) but, I asked if we could have a window seat & they refused cuz they wanted to stick to the assigned section the server was assigned to.
Shouldn't make a difference if the waiter needs to walk an extra 10 feet when the place was dead. Why they assign the back dark (not as pleasant to look at area) to the 1 or 2 servers when the place is extremely slow is beyond me.
Should put your server sections in prime spots when its slow so us customers have a more rich experience and something nice to look at. Being a former server myself I've had plenty of times when people requested a preferred table and why not give it to them if the place is dead? I understand if it's a busy day you kinda get what u get but on dead days when you got maybe 5 different groups in the whole restaurant..
why not allow the customer who requests better seating to have that indulgence? This is either bad management or bad on the person who seats you or both. Other than that everything was amazing, and we had such an attractive waiter.
Thank you waiter who enhanced our experience by being so great at your job and being the perfectamount of personable.
Thanks to the cooks who were spot on. Also side note this was my first experience at EVER going to a Red Lobster.

The last time we came for shrimp fest, the food wasn't good and it was not a pleasant experience.
However, because we love shrimp, we reluctantly decided to give this location a second chance and almost decided on a different location. Good thing we stuck with this location.
The food was great, the service was great, and the manager made us feel very welcomed by stopping at our table and checking on us. Two BIG big thumbs up to management and staff on the noticeable improvement.

Owner response

We both ordered the lobster lovers dream.
The lobster topped bake potato was put on mashed potatoes.
Broccoli was boiled almost to mush.
One of the lobster on both of our plates was under cooked.
Texture was rubbery.
This location was the worst cook experience.
I really hope that the raw lobster doesn't come back to get me later.
Server was nice.

Owner response