Rally's

Half empty LARGE fry box!! the order taker was trying to talk me into a fry lovers size via Large fountain drink cup.
I had thought about it.
I mean I do love the fry decided not though I was already going to eat to double sandwiches from the 2 for 650 items. I got my bag and it asked her for ketchup.
Should of looked inside and asked her for napkins too.
2 napkins. Well pulled away from the window And reached for a few hot frys to quickly devour before pulling into a p.spot on the lot.
Well after moving 4-5 packs of ketchup out of the box of fries there they were.
Not thinking to miuch ofchow far i had to dig down..
fries do get dumped over inside the bag.
SO PERFECT I THOUGHT!.
HOT BUT NOT HOT GREASE DRIPPING HOT FIRM not hard and brittle but just right.
My hand dives back in the bag for the box of fries that was so perfectly cooked and with my surprise as I looked inside for the napkins.
To wipemy fingers with and realized..
no other fries were in sight.
I grab the 2 sandwiches with 1 hand and quickly remove from the area .
The dash of my car is where they were put.
The napkins came with the sandwiches which only left the packs of ketchup..
15 to be exact. 15!! That was 2 fries for every pack. Maybe 3.
I didn't actually count the fries.
But I know that packets weighed more than that fries!! This isn't the only burger joint that has gotten shimpy with their French fry portions.
But this time was ridiculous.
And I wasn't going to get back in line.
To reorder the empty box of fries I've already eaten before I had even a chance to show them to management for a new order. Anyways.
It's not just Rally's. Not going to name drop .
And u know who you are though.

Owner response

Well I was very happy that I finally got my last strawberry ice cream.
Only place that had it left.
Don’t get your hopes up though .
I took and bought the last.
Went 3 days in a row because the 1st 2 days I was told that no one had cleaned the ice cream machine out after I was told and promised that those other days it would be and was also told that it would have at least a weeks worth of ice cream left and I only got 2 med.
cups full.
I was staying with a friend the 1st 2 days but I drove 30 min back the next day to get it and only got a little bit.
The lady there who said she was the GM was very rude.
I offered to pay more for the large and she said yeah you can pay for the large and we will give you the medium.
I was just like it’s fine I really want my ice cream so I payed for them and waited at the other window to find that they only had 2 .
I was upset because I wanted more but I guess they couldn’t help with that and then I was also not given the 2 orders of funnel cake fries that I had ordered and payed for .
After driving that 30 min.
The only thing I was happy about was finding the last rally’s that had the wicked strawberry ice cream .
Please corporate bring it back.
Don’t nobody care about no dang chocolate when you got strawberry that good.
It’s a shame you would get rid of something that was so popular.
Bring it back please .
Ask they never answer their phone so I was drive back 30 minutes blindly knowing if they were even going to have it ready and cleaned for me to even order.
Also couldn’t call back and tell them that they forgot to give me the other half of my order.
Like they aren’t even that busy and have enough staff to be able to answer their phones .

Owner response

Had to wait a long time with only one car in front of me.
Order the 🍎 pie 🥧 and fried seasoned mozzarella cheese sticks, which was very tasty order the small one was broke in half.
I think bad business.
Oh, the pies could have been warmer.

Owner response