Fast food restaurant, American restaurant, Chicken restaurant, Hamburger restaurant, Sandwich shop
Even though the fries were hot, they were greasy. I asked for a Chilli cheese dog with relish, onions, and mustard.I didn't get the relish and barely any onions. The wait time was too long for them not to get my order right
Owner response
We hate to let you down, T P.Your order should always be delicious, correctly fulfilled, and served as quickly as possible.We appreciate the feedback and hope you'll give us another chance to provide a better experience next time.
This location has very kind workers who greet you immediately at the drive-thru! The fry seasoned tenders are so tasty and I'm obsessed with the loaded garlic parmesan fries!
Owner response
Linda, thanks for the review! Great service, delicious food...sounds like Rally's to me! See you next time.
I am extremely disappointed in this location! we went through the drive through and then they told us to go to a parking spot.where we then waited for over 40 minutes.we only ordered two meals.After waiting all this time they didn't even give us our plain chicken sandwich.My partner went to the window and told the man working, they didn't give us his chicken sandwich, when waiting another 5 minutes it was not even what we had ordered.Nothing that we did receive that was actually correct, wasn't even hot.
Owner response
This should never be your experience with us, Emily.Your order should always be fresh, correctly fulfilled, and served in a timely manner.Can you reach out to us at https://rallys.com/contact? We'd like to help out and look into this.
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