Mexican restaurant, Bar & grill, Brunch restaurant, Caterer, Delivery service, Fast food restaurant, Restaurant, Tex-Mex restaurant
BEST QDOBA IN OMAHA! The staff are wonderful and nice.:) They value their customers and have great promotions for rewards members! The food is always tasty and the restaurant is usually pretty clean.The juices are phenomenal!!
Owner response
Hi, thanks for all the love! We strive to create delicious food at a great value, provide excellent service, and keep our dining area up to our standards.Glad you're taking advantage of the QDOBA Rewards & Ordering app.See you next time!
This location routinely will close and not turn off their online ordering.At least a couple times I have ordered on app and showed up to a closed store. And lately Qdoba CS hasnât been as great so who knows if Iâll just have to dispute the charge with my cc. I also always have to check my items and often have to ask for on the side condiments they forget to add. Other than that they have good food even though sizes of burritos are half they used to be years ago.
Owner response
Hi Rob, we know you placed your order online for convenience and we're sorry to hear that we let you down.You should always expect service during our posted hours, and you should always be able to count on us to serve your orders accurately.We will be forwarding this information to our local manager to make sure this is fixed moving forward.In the meantime, we'd love to make this right.Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1412927414.We hope to see you again soon.
I didn't even get to try the food.My husband and I went inside on Dec 17 2023 around 11am.It was empty, but you could tell the tables hadnât been cleaned and the floors looked dirty.We go to look at the menu and I say âhiâ employee says âyou order down hereâ.It felt unwelcoming and like we were bothering just because we were looking at the menu.I tell them âthank youâ and we leave.The employee said nothing to me and my husband tells them to have a good day.Employee proceeds to sarcastically say happy holidays.I understand people have a bad day, but this felt rude and depressing.
Owner response
We're sorry to hear about this experience, B.You should expect nothing less than excellent service when you stop in and our dining area should always be up to our standards.We'll pass this information off to the manager at our Omaha store to ensure that this is fixed moving forward.In the meantime, we'd love to make this right.Please reach out to us at CustomerCare@QDOBA.com, mentioning Google Case #1371547770.Thanks, we hope to see you again soon.