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I wasn't going to write a review the first two times this happened, but now it's become exceedingly frustrating to be served raw meat. I always order a medium burger and this was so rare, that the bun was bloody.I am not opposed to pretty rare burgers, but not made in a fast casual kitchen. I really do love this place for the smoothies and the variety of gluten-free breakfast options, but I won't order meat from here anymore.
Owner response
Good afternoon, First and foremost let me apologize for the misses on your burger. Would you by chance have a check number and date of your visit. We will use this as a coaching opportunity with our staff to become better. We would also like to refund your lunch and maybe bring you in for a burger cooked correctly. Our Bison makes a great tasting burger, when cooked correctly :)
Ordered protein pancakes & fruit as a catered delivery.Everything looked great, tasted good, healthy and good quality.Everyone loved it! Great healthy food option.Ordered online and very smooth process.Well be doing that again soon
Owner response
Thank you so much for the kind review...we appreciate when people let us know how we are doing...see you soon!
food us great!!! the smoothies are the best I've ever had and I've been to several places on missouri and Kansas side, I live on the Missouri side so wish they had one closer to where I live..The 135 th street store is now where I have to go...other places can't even compete with Protien House...please open one in Raymore/ Lee's Summit area
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6830 W 135th St, Overland Park, KS 66223, United States
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