Sandwich shop, Beverage distributor, Caterer, Deli, Lunch restaurant, Restaurant supply store
At Potbelly, situated in bustling Firewheel Town Center, you’ll find a cozy spot to enjoy hearty sandwiches that hit the comfort food mark. With tasty veggie options and a welcoming atmosphere, it's a local favorite for quick bites, whether for lunch or dinner. Reviewers rave about the perfectly toasted bread and fresh toppings, making each bite delightful. Enjoy fast service along with live music, and don’t hesitate to grab a curbside pickup or delivery. Plus, with generous parking and child-friendly amenities, it's a great choice for families and groups alike!
Food & drink
Vibe
Chicken sandwich
By owner
Street View
Menu 1
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Menu 5
This was my first time trying this establishment. I loved my visit! Everyone was so nice and helpful.It was clean, well organized, and spacious as well! Nom Nom Nom, the bread was toasted perfectly. There was a light crunch with every bite. All the veggies were fresh and crisp. I had to be schooled about a slim sandwich. I will definitely be back to try more menu items😋👌
Owner response
Hi Matilda, Thank you so much for your review and for taking the time to share your experience! We work hard at Potbelly to meet expectations like yours and are happy to hear we hit the mark.We look forward to seeing you again soon!
It was awful z the girl behind the counter does not know how to make a sandwich.Everything was just piled on the bread STUFF FALLING OFF..we ask for light peppers she put a bunch on.i don’t think I’ll go back ..we have ate there a lot… this was the extras ! What a waste
Visited this location on 4/24/24 at around 6:00 PM.There was no other customers in the store, one lady was leaving as I was walking in. There were 3 workers behind the counter.One of them was leaned over the counter on her cell phone. I walked down to the place where you order. At that point one of the female workers walked right past me to the back room, never saw here again.So I stood there for like 5 minutes. The 2 workers still visible never acknowledged me and neither were busy doing anything else.I moved around a bit hoping they would take notice, but in reality they had to to see me walk in.Once I got tired of standing there I started walking out.The male worker asked if I wanted a sandwich to which I replied I did but no one wanted to help me and I left.The other female worker was still leaned over the counter on her cell phone.Maybe neither of the 3 saw me even though I walked right in front of the counter where they were or maybe I've become invisible...who knows. Don't think I'll be going back if this is how little the staff cares you have to wonder how clean the place is and how good is the food.
Owner response
Hi David, We’re sorry to hear of your less than satisfactory experience.Being known for our great customer service it came as a surprise, please reach out to us directly at customerservice@potbelly.com so we can discuss this directly with you.We value our customers opinions and would like to thank you for bringing this to our attention.
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