Port of Subs

I was really shocked by the price at first for a 12 in hoagie/sub.
They don't express how wide the bread is.
I ordered my sandwich at 1:12, didn't get out until 1:40.
The bread was not worth the, they need to change bakery or charge less.
I asked for pickles and believing that I didn't get any, until the end.
The tuna was so bland my cat didn't want it.
Service was seriously while a kiosk ask for a tip.
Why would a robot ask me for a tip if it is there for efficiency, unprovoked by an hourly individual, one that understands why tips are provided.
Robots don't need money they need efficiency, reason for the build and purchase by a company to get customer service.
I waited way too long.
The only good thing I can say that the sandwich was good size for the money.
I didn't want a sliced bread, they cut it in half as well as diagnol? Shredded lettuce is too messy and takes way more time to prepare.
Romas are a better sammich tomato.
Or plumbs, you pick same thing.
I wanted pickles on the hoagie, but you put it at end! Go open a new bag of pickles.
You taking orders! The robot that wants tips is doing 17.5 percent of your work minus 100% customer care and service.

Owner response

Port of Subs used to make a great sandwich, but ever since the original owners sold out its gone downhill fast.
I only got 4 slices of chicken on a medium sandwich, and thats standard.
I had to ask for extra lettuce and even with extra vinegar I still couldn't taste it, like they watered it down.
Jersey Mike's is a much better deal for the price.
So sad to see this place go down so much.

Owner response

I literally eat here 2 times a week minimum.
It's fast and fresh in addition to it's consistency.
All the things I'm after on my lunch break.
They have good bread specials, and it's nice to have the same old thing, but great to be able to switch it up once and a while.
I get the 24 inch sandwich so I can enjoy it twice in a day also! I've talked to a few people, and they seem to like their job.
I think food is made with care.
It shows here! Thanks for the great sandwiches and keep up the good work.

Owner response