Popeyes Louisiana Kitchen

Name: Popeyes Louisiana Kitchen
Address: 35 Whalley Ave, New Haven, Connecticut, 06511, US
Telephone: (203) 691-8546
Rating: 3.40

Chicken restaurant, Cajun restaurant, Fast food restaurant, Restaurant, Seafood restaurant

Contact Info

Location: 35 Whalley Ave, New Haven, CT 06511
Phone: (203) 691-8546

Opening hours

Monday: 10:30 am-2 am
Tuesday: 10:30 am-2 am
Wednesday: 10:30 am-2 am
Thursday: 10:30 am-2 am
Friday: 10:30 am-2 am
Saturday: 10:30 am-2 am
Sunday: 10:30 am-2 am

Other Business Hours

Drive through

Monday: 10:30 am-2 am
Tuesday: 10:30 am-2 am
Wednesday: 10:30 am-2 am
Thursday: 10:30 am-2 am
Friday: 10:30 am-2 am
Saturday: 10:30 am-2 am
Sunday: 10:30 am-2 am

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Delivery
Drive-through
Takeaway
Dine-in

Fast service

Lunch
Dinner
Solo dining

Comfort food
Late-night food
Quick bite

Lunch
Dinner
Catering
Counter service
Dessert
Seating

Toilets
Wi-Fi
Free Wi-Fi

Casual
Trendy

Groups
Tourists
University students

Usually a wait
Accepts reservations

Credit cards
Debit cards
NFC mobile payments
Credit cards

Good for kids
High chairs
Kids' menu

Free of charge street parking
Free parking lot
Plenty of parking

Food & drink

Vibe

Fried chicken

French fries

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Add Your Review

Reviews

Picture worth a thousand words.
$13 for this sad excuse for a sandwich.
I’m calling my credit card company lol Also service was rude Edit: Added a photo of the chicken sandwich they advertise, to show the comparison to the goods they deliver.
Continued practice of this would be illegal — Ie false advertising 15 U.S.C.
§ 1125(a).

Owner response

Sorry to hear that you weren't given the Cajun Hospitality we strive to greet all our customers with.
We will work with the team to make sure we improve our service .
We hope that you will give us another try Amiya!!

I was stranded at their location.
With all kinds of boogie men outside.
They made sure that I made it home safe and sound. They waited for me until 4AM, long past closing while I waited for AAA to come help. They are mere feet away from the Yale campus.
If your child is stranded tell them to come here.
Sit and have some fried chicken and biscuits and wait while you send help. The Marriott across the street was of no help. The staff at Popeyes were amazing. I am eternally grateful for their help. Also: they are clean- they scrubbed that kitchen and took before and after photos as proof that the kitchen was cleaned at the end of the day. Service was 10 STARS. The chicken and biscuits were delicious at 1:30 AM.

Owner response

Thank you so much for your heartfelt review! We’re truly grateful for your kind words and are delighted to hear that our team could assist you during such a stressful time.
We are thrilled that you enjoyed our fresh food.
We look forward to see you again soon Gildade!

Our family visited because we were hungry, but the table was very dirty, so we asked for some tissues to clean it.
The manager, a woman, brought a cloth that was completely soaked, wrung it out over the table, and started wiping.
When she wrung out the cloth, water splashed on us, leaving us shocked and the table completely soaked.
When we asked what to do about the water, she told us to dry it ourselves.
This was the worst service, and the manager was extremely rude.
We never want to go back, and it seems like they need training on how to treat customers with basic manners.

Owner response

We are sorry to hear about the situation you encountered during your visit.
We appreciate you bringing this matter to our attention, we will be addressing this with our team to ensure such situations are handled with the utmost care and professionalism moving forward.
Please accept our sincerest apologies and know that we are committed to improving our service.
WWe look forward to welcoming you and your family back again soon Miae!