Chicken restaurant, Cajun restaurant, Fast food restaurant, Restaurant, Seafood restaurant
This location is very slow.There were only 2 other customers in the building. We waited 30 mins then walked up to ask about our order.They had deleted it from the screen.Still took their time though.And no apology. The machine was out of ice as well as most drinks. They do not have condiments out so took a min for cashier to assist with that.
Upsetting that this is the closest location to me, but I’ll happily make the trip else where.3 times and every time I’ve had horrible customer service.The food was obviously sitting out for sometime and They seemed to get upset when you ask it to be made fresh.This time in particular while I was waiting for my food (30 min cuz I wanted fresh wings) this young woman walked up with her chicken showing them that it’s raw, there’s 5 guys up there and they all look at each other look at one guy and laughed and they walk away but 1 who is getting her a different piece of chicken.I was done at that point, the customer service was just so unprofessional.
Food is tasty as always, but staff does not move with a sense of urgency. Took 8 minutes to get an order of fries after they had already been dumped into the fry station. Fresh chicken had been set out but an employee was running her fingers through her hair oblivious to the line of customers awaiting orders.
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