Pizza delivery, Chicken wings restaurant, Pizza restaurant, Pizza takeaway
My wife and I like the Pizza Hut on General Booth.Tonight we ordered 2 5 topping medium pizzas for delivery.They both were absolutely amazing.Their pizza is always good, but tonight’s were far and above delicious.
They've gotten our last 3 orders wrong and the most recent one, they forgot a whole pizza.When I called to let them know they made no apologies whatsoever and just said..."how would you like to take care of this?"
The pizza I ordered was really good but the impressive part was the amazing customer service I received from the night manager, Richard Oliver.When I got home I realized my pizza was missing a couple of toppings, and I called the store and he was so kind and apologetic.He didn't ask a bunch of questions or make me feel bad about calling, he just assured me he wanted to make it right and he would make me a new correct pizza right away.When I picked it up at the store he apologized again and made sure it was perfect before I left.He was just so nice! I wasn't upset at all, I totally get that mistakes happen.But he really cares about pleasing the customer and making sure their order is perfect.Thanks again Richard, I wish you could receive a bonus for the top-notch work that you do!
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