Pita Pit

They rushed to get my order done and they even walked it out too me, exceptional service provided.
The cashiers were quite helpful when it came to ordering they had a positive attitude! 10/10.
They even offered a free raspberry treat! Will be back!

Worst breakfast ever had, when I got it it’s cold, even I saw them using the grill to heat something? It even has ice chips in the lettuce…… would never go back again!

Owner response

Unfortunately, I will have to write a negative review. I was extremely happy to come across the website for a local place like this.
Healthy wraps sounded and looked absolutely delicious and desirable.
I thought to myself that it would be my favorite stop in town from now on.
(I did not had time to read reviews, that was my mistake) LUNCH order was made online for the whole office (5 of us).
The order was paid for, and all I had to do was to pick it up.
(I did not read reviews-it was my mistake) I was absolutely shocked when I arrived at the doors and found them locked and dark, with no one there.
Next to me was the man from Grubhub, more discombobulated than I was.
We both checked our phones to see if the opening time aligned with us being at the closed restaurant.
Sure enough, it was marked as open.
I dialed the number twice, but no one answered.
As I was walking away, I looked back and noticed a young guy frantically approaching the door with the keys.
He opened the doors, and I walked in behind him.
He asked me for the name on the order, so I told him and added that it was a big order.
He said he could do it in 10 minutes.
I, with a shocked expression, replied to him that there was no way he could do it in 10 minutes for 5 orders. He kind of started to argue with me, saying that he used to be in the "catering business" (luckily, none of his food I had experienced in catering services). As he was talking to me, the alarm went off, and I got a little worried.
He got on his cell phone and called the "owner of the restaurant" while proceeding to open all the salad bar with his dirty hands and still on his phone.
I just wanted to leave at this point.
Disgusted by his look and back doors with dirty fingerprints.
I asked for my refund, and he said, "Okay, whatever." Not to mention, he came looking like he had just rolled out of bed.
Absolutely not acceptable in the food industry.
I am questioning cleanliness of this place. Presentation on the website: 5 stars.
Execution: 1 star. If it were my restaurant, I would have fired this guy immediately.
I will never go back there and would NOT recommend to anyone if you care what you eat!

Owner response